I knew this agency last year ( 2016) and continue using this agency for applying my diploma visa. This agency is professional. They know what I want and have a thoroughly informations. And If I am busy I don't have to go to their office because they are with their phone all the times. So it is very easy and convenient to contact them. I feel like I don’t have to be worry about my visa while I am waiting because I know they prepared everything to me.
They're doing beyond their job, they took really good care of me before and after I arrived Australia and I don't think not many agency doing sth like this, I could drop by at the office whenever I want, text or call also alway available when I have problems or questions even its personal. Thanks :)